FAQs
Your Questions, Answered.Clear answers for every inquiry.
Answers to the questions we hear most about timelines, costs, maintenance, and ownership.
Building & Cost
It depends on your requirements and page count, but most sites take 1 to 2 weeks, assuming your content arrives on time. We confirm the schedule after the consultation.
Website builds start from C$900, plus one way of running the site: Fully Managed + Hosting at C$540 a year, or One-time Infrastructure Setup at C$450 once. A site you own outright, with the source code handed over, starts from C$2,250 in total, paid once. The final price depends on the pages and features you need, and the domain is extra. See our pricing page for plan details.
Interac e-Transfer is the default. For the build, work starts once the deposit is paid, and the balance is paid after final review, before the site goes live. If you need a different payment method, let us know during the consultation.
Yes. We design the site from scratch around your business. If there are sites you like or a style you prefer, share them with us. Your logo and content such as text and photos need to come from you.
Yes, up to two rounds of revisions are included during the build. Changes after launch are handled as separate requests. Send change requests through portal.servith.com.
Yes. Every site is built responsively, so it fits phone, tablet and desktop screens.
Yes, basic SEO such as meta tag setup is included. If you need more SEO work than that, ask us about it separately.
Yes, on request we build the site in multiple languages. The number of languages and pages is reflected in the quote.
We don't build payments into the website itself. If you need online ordering and payments, we set up an Orderdale online store for you: send us your products, photos and prices, and we build the store and hand it over to your Google account. If we're building your website too, we link it straight to the store.
No. We build with Next.js and deploy the site as static files, so there are no plugins to keep updated, no plugin conflicts to break a page, and pages load faster. If your current WordPress site is slow, keeps breaking, or has been compromised, we can rebuild it on our stack and bring your existing content across.
Hosting & Care
A website needs hosting to be online, but it does not have to be ours. With Fully Managed + Hosting we host and run the site for you; with One-time Infrastructure Setup we set the site up on hosting you own, and you run it from then on. Hosting plan details are available on the pricing page.
Sites on Fully Managed + Hosting run in a hosting environment managed by SERVITH; with One-time Infrastructure Setup we set the site up on hosting in your name. Either way, the site is served through a CDN with SSL (https) as standard.
You buy your domain and business email in your own name, and we help connect the domain remotely when the site goes live. Until you have a domain, a Fully Managed + Hosting site can run on a default subdomain (e.g. yourbusiness.servith.com); One-time Infrastructure Setup does not include one.
The Fully Managed + Hosting plan includes one simple change a month (up to 1 hour), and security patches and dependency updates are applied after regular checks. Any other change or addition is quoted before work starts. See our pricing page for plan details.
Not on the standard plans: send us what you want changed and we make the change. If you want to edit it yourself, the Source Code Handover option gives you the code, but since that is code work, it needs a developer. Send change requests through portal.servith.com.
On Fully Managed + Hosting, we diagnose the problem and prioritize getting your site back up. One-time Infrastructure Setup runs on an environment you operate, so incident response is not included. To the extent permitted by law, we do not compensate for direct or indirect losses caused by outages. Details are in our Terms of Service.
Ownership & Source Code
Under the standard plans, SERVITH owns the site, including its source code and design, and you use it for your business while your plan is active. With the Source Code Handover option, ownership of the site transfers to you. Content you supply, such as your logo, text and images, always remains yours. Switching to a new design requires a separate website development plan.
Yes, through the Source Code Handover option. It is priced at 100% of that site’s build fee, and the same rate applies whether you include it at build time or take it later. Handover transfers ownership of the site to you, set up on your own infrastructure, and the GitHub repository is moved to your account; from then on hosting, errors, security and operation are yours, and changes are made in the code, so they need a developer. Once handed over the site is outside SERVITH hosting, management plans and incident support. If you are on a managed plan, it ends on the handover date, and hosting fees already paid for the current term are not refunded. See our pricing page for plan details.
If a managed plan ends without source code handover, your logo, address, images and video are removed from the site, and the site is either taken offline or kept online without your content. We can return the content you supplied on request. To keep the site, arrange the Source Code Handover before the plan ends. Details are in our Terms of Service.
You are. We build the site with the material you supply, so please make sure you have the rights to use it.
